- The information we collect
- How we use PII
- Cookies, web beacons and internet protocol addresses
- Collection of PII by third-party sites
- How we secure PII
- Use of our online forums
- What to do if you want to correct or review your personal information
- How to contact us
The information we collect
STR collects personal information when you register with STR, or when you purchase, install or use STR products or services. In doing so, you may provide us with your name, e-mail address, phone number, address, and other information. Whenever you visit the Site, STR also receives and records information from your browser, including your IP address, cookie information, and the pages you request, and may relate it to your PII. STR uses this information for the following purposes: to fulfill your requests for products and services, to improve our products and services, to contact you, to conduct research, and to provide anonymous reporting for internal and external clients. Once you have registered or have purchased STR products, we reserve the right to send you certain communications relating to STR, such as service announcements, administrative messages and the STR Newsletter. You may opt-out of receiving communications from us, but doing so may made it hard for us to support and update your STR products.
How we use PII
We use PII for operational and Service-related purposes only. STR does not rent, sell, or share PII with nonaffiliated companies, except to provide products or services you’ve requested, including to companies who work on behalf of or with STR. These companies may use your PII to provide products or services you’ve requested or to help STR communicate with you about offers from STR and our marketing partners.
We may disclose PII in response to legal process, for example, in response to a court order or a subpoena. We also may disclose PII in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or License Agreements, to verify or enforce compliance with the policies governing our products and applicable laws, or as otherwise required or permitted by law or consistent with legal requirements. In addition, we may transfer PII if we or one of our business units are acquired by, sold to, or merged with another company.
Cookies, web beacons and internet protocol addresses
Our Site uses a software technology called “cookies.” Cookies are small text files that we place in visitors’ computer browsers to store their preferences. Cookies themselves do not contain any PII. “Web beacons” are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on our Site from time to time for this purpose. You may disable cookies by adjusting the preferences on your browser, but doing so may disable certain features of the Site.
An Internet protocol (“IP”) address is the unique number assigned to your server or Internet Service Provider (“ISP”). STR may track such IP addresses to administer the Site, to understand and analyze trends, to learn about user behavior on the site, and to gather and report demographic information about visitors to the Site, site tracking, or to prevent our servers from being abused.
Collection of PII by third-party sites
How we secure PII
We have put in place appropriate physical, electronic, and managerial procedures to safeguard PII and help prevent loss, theft, and unauthorized access, and to maintain data security and integrity.
For orders placed on our Site, we use Secure Sockets Layer (SSL) encryption a technology that automatically encrypts information while it is being transmitted over the Internet. To place an order on our Site, your browser must support SSL.
Use of online forums
We may offer you the ability to post information and exchange ideas on online forums hosted on the Site. We caution you not to disclose any PII as part of your posts, even if requested to do so by other posters. Also, you must not post any inappropriate content (including content that may infringe another’s rights (including intellectual property rights) or be defamatory, harmful, offensive, contrary to law, or otherwise in violation of this policy). STR will not be responsible in the event that you disclose PII or other inappropriate content in your posts or during any other communication with other Site users. You acknowledge and agree that content provided by others (“Other User Content”) may include content owned by independent content providers (including other users), and licensed to us. You must evaluate, and bear the risk associated with, the accuracy, completeness or usefulness of any Other User Content. We do not pre-screen Other User Content or any content provided by you, as a matter of policy, but we reserve the right, but do not undertake the responsibility, to remove without notice to you, Other User Content or any content provided by you at any time that we deem, at our discretion, to contain PII or be inappropriate. We may also deregister your account or block your access to the Site in connection with such activity.
What to do if you want to correct or review your PII
We will provide you with, or correct, your PII as soon as practicable after receiving any request from you to do so (provided that you give proof of identity).
How to Contact Us
If you have questions or suggestions, contact us:
By email: email@example.com
By phone: +61 3 9615 5200
By post: Space-Time Research Pty Ltd, PO Box 16044, Collins Street West, Victoria 8007, Australia.
Last updated 31 January 2013