Support

Home / Support


The goal of our customer support service is to enable you to realise the value of your investment in our software.


Documentation

We have made it easy for customers to find answers to any questions they have about the software. Our comprehensive online documentation portal contains everything you need to know to get the most out of your software.

Check it out at: docs.spacetimeresearch.com

Support

If you are unable to find the answer to your problem in our online documentation, then please select your product below to access our customer support website, where you will be able to track and submit your support requests online.

Please also contact us through the customer support website if you require the latest software version or a patch.

If you have not registered before, you will need to sign up for an account on our support site.

Calling Us

Raising an online support request is the best and most efficient way to get a timely response to your support query. It also allows you to track all your support queries in one place.

However, if you prefer to call us, please refer to our Customer Call Logging Procedures.


Support and maintenance services for customers are governed by our Customer Support Guide for STR Products and Customer Support Guide for WingArc Products.

Get Support: Choose Your Product
Dr Sum EA

MotionBoard
MotionBoard Cloud


SPA
SuperCHANNEL
SuperCROSS


SuperSERVER
SuperWEB2
SVF


SVF Cloud
VyNDEX